Terms of Service

Terms of Service

These are the same Terms you agree to in the Time Release Safes app. They include our commitments on storage, lapsed plans, prices and wind-down, and our Privacy Policy is part of them.

Last updated: November 4, 2026 · Version 2026-11-04

These Terms of Service (“Terms”) govern your use of Time Release Safes (“TRS” or the “Service”), provided by Time Release Corporation, a Delaware corporation (“we,” “us,” or “our”), through our mobile applications, web applications, and related services. By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

What we protect, in one place. The contents of your Safes and your captures — the audio, video, photos, files and messages themselves — are encrypted on your device before they leave it, and we do not hold the keys. We cannot read them, we do not sell them, we do not analyze them, and we do not train AI on them. Your capture locations are encrypted the same way; we never see your capture locations unless you choose to publish them. The names, titles and descriptions you give Safes and files are not encrypted, so keep sensitive information out of them. Section 12 makes this a binding promise and explains its one exception: a recording you choose to make viewable to others.
Important: TRS helps you capture, seal and verify records, and deliver encrypted information at a future time, on inactivity, or through people you trust. It involves real responsibility on your part for key custody, contact selection, timing and what you choose to publish. Please read these Terms carefully — especially the sections on the Recovery Key, Trusted Contacts, Verification, Records You Make Viewable, Irreversible Actions and Limitations of Liability.

1. The Service

TRS lets you capture recordings and photos into an encrypted Vault, and create encrypted “Safes” containing files, notes, voice memos and captures that are delivered to recipients you designate, on conditions you set — including specific dates, periods of inactivity, or when a trusted contact (“Releasee”) manually fires a release on your behalf. Captures can carry a Verification ID, a public record of what we are able to attest about how and when the capture was made (Section 8.1). Some accounts can also be recovered to a new device with the help of multiple trusted contacts (“Recoverees”).

The Service uses end-to-end encryption: the contents of your Safes and captures are encrypted on your device before they leave it, and we do not have access to the unencrypted contents. This architecture is fundamental to the Service and has direct consequences for what we can and cannot do for you. See Sections 4 and 12.

2. Account Registration

You must provide accurate registration information and keep it current. You are responsible for safeguarding your password, your device, your biometric credentials, your Recovery Key (see Section 3), and any other authentication factors. You agree to notify us immediately of any unauthorized use of your account.

You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to create an account. The Service is not intended for use by minors.

Face ID, Touch ID and fingerprint unlock are handled entirely by your device’s operating system. We never receive or store your biometric data.

3. Recovery Key (Critical)

When you create an account, TRS generates a 24-word Recovery Key unique to your account. The Recovery Key is the cryptographic seed from which your account’s private keys are derived. We do not store, copy, or have any access to your Recovery Key. It exists only on your device and wherever you choose to save it.

You are solely responsible for safeguarding your Recovery Key. If you lose access to your Recovery Key, your password, and all of your active Recoverees (see Section 5) at the same time, your encrypted Safes and captures cannot be recovered by anyone, including us. This is not a bug; it is the core security property of the Service.

You agree:

  • To save your Recovery Key in a secure location separate from your device (for example, a physical written copy, a password manager, or a safe deposit box).
  • That we have no obligation to recover your Recovery Key or your encrypted content if you lose access to your authentication credentials.
  • That any data loss resulting from a lost Recovery Key is your responsibility, not ours.

4. End-to-End Encryption and Service Limits

TRS uses end-to-end encryption to protect the contents of your Safes and captures. As a result:

  • We cannot read the contents of your Safes or of any capture you have not made viewable (Section 8.3).
  • We cannot reset or recover your data if you lose your credentials and all Recoverees.
  • We cannot intervene in a release once the conditions you set have been met and the release has been triggered.
  • We cannot prevent a Releasee or Recoveree from exercising the powers you granted them, except to the extent the Service exposes user-side controls (e.g., removing them, viewing pending releases).

These limits are intentional. Any change to the Service that gave us the ability to read your Safes or override your trust circle would undermine the central security guarantees TRS is designed to provide.

4.1 Personal Safety Features Are Not Emergency Services

IMPORTANT: If you are in immediate danger, call 911 (or your local emergency number). Do not rely on TRS as a substitute for emergency services.

TRS may include features labeled “Check-in,” “Panic,” “Full Panic,” “Panic Phrase,” “Stealth Mode,” “Vault Integrity Monitor,” or similar personal-safety-oriented features (collectively, “Safety Features”). Safety Features are documentation, capture, encryption, and delivery tools. They preserve records — audio, video, photos, location snapshots, files, and messages — encrypt them, and deliver them to people you designated in advance, on conditions you set.

Safety Features are NOT an emergency response service. You expressly acknowledge and agree that:

  • We do not dispatch police, fire, medical, or any other first responders on your behalf.
  • We do not contact law enforcement, emergency services, or any third party on your behalf when a Safety Feature activates.
  • We do not monitor Safety Feature activations in real time. No human at TRS is watching for a signal from you.
  • We do not intervene in any situation. Safety Features do not stop, prevent, deter, or interrupt a physical attack, threat, accident, injury, or emergency.
  • The activation of a Safety Feature does not guarantee that anyone will see, hear, or act on the resulting record. Delivery depends on your configured recipients, on network availability, and on your recipients’ actions after delivery — none of which are within our control.
  • Safety Features may fail to activate, may activate incorrectly, may fail to capture usable evidence, may fail to encrypt or deliver captured material, or may otherwise not perform as expected for any number of reasons — including device state, software errors, background-task limitations imposed by the operating system, network outages, and user configuration.

If you are in immediate danger, harm, or emergency, you must call 911 (or your local emergency number). Safety Features are not a substitute for calling emergency services, physically seeking safety, or contacting law enforcement. You should assume Safety Features will produce a record of the event AFTER the event — not stop the event from happening.

To the maximum extent permitted by law, we disclaim all liability for personal injury, death, property damage, emotional distress, financial loss, or any other harm arising out of or relating to (a) your reliance on any Safety Feature as an emergency-response service, (b) the failure of any Safety Feature to activate, capture, deliver, or otherwise operate as expected, (c) the actions or inactions of any recipient of Safety Feature output, or (d) the actions or inactions of any third party (including any attacker or law-enforcement agency) with respect to Safety Feature output. This disclaimer is in addition to, and not in limitation of, the general limitation of liability in Section 13.

4.2 Recordings and Network Conditions

Recordings are sealed on your device in short encrypted segments, written to your device’s storage, and streamed to our servers as connectivity allows; the app is designed to keep what has not yet uploaded and resume when a connection returns. However, we cannot control your device or the network between it and our servers. You acknowledge that conditions outside our control can interrupt an upload or end a recording earlier than its configured time limit, including:

  • Your cellular data plan running out during or after a recording.
  • Transitions between WiFi and cellular networks, which can cause latency or temporary outages at upload time and sever the connection to our servers.
  • Coverage gaps, congestion, or carrier-side failures.
  • Device conditions such as storage exhaustion, battery depletion, the device being destroyed, or the operating system terminating the app.

The Service is designed to preserve everything that reaches our servers and deliver it according to your settings. A segment that fails an integrity check is recorded as missing rather than accepted, and a session our servers cannot accept may be held without being delivered. We are not responsible for content that never left your device, and we do not guarantee that any recording will be complete, uninterrupted, or delivered.

5. Trusted Contacts (Releasees, Recoverees, Family)

The Service lets you designate other people as trusted contacts with specific powers. The risks and your responsibilities vary by role.

5.1 Releasees

A Releasee is a person you designate who can manually fire a release of your Safes — for example, if something happens to you and you want a trusted friend or family member to deliver a Safe on your behalf. When you add a Releasee, you grant them the ability to trigger the release of any of your Safes that are configured with a friend-armed trigger, subject to any cooling-off period you have configured.

You acknowledge and agree:

  • A Releasee can fire a release of your Safes at any time after they accept the invitation, including at a time you would not have preferred.
  • A Releasee can fire a release accidentally, mistakenly, maliciously, or under duress.
  • Once a Releasee fires a release and any configured cooling-off period elapses, the release is permanent and cannot be undone — recipients will receive their Safes, and the contents will be readable until any configured viewable window expires.
  • We have no way to prevent a Releasee from firing a release, no way to reverse a release after it has occurred, and no liability for the consequences of a Releasee’s actions or inactions.
  • It is your responsibility to choose Releasees you trust, to remove Releasees you no longer trust, and to configure cooling-off periods that give you a reasonable opportunity to cancel a release if needed.

5.2 Recoverees

A Recoveree is a person who helps you recover access to your account on a new device by holding a cryptographically split piece of your account seed (a “shard”). Recovery requires a quorum of Recoverees (typically two) to cooperate. No single Recoveree, and not TRS, can recover your account alone.

You acknowledge and agree:

  • A quorum of Recoverees, acting together, can restore access to your account at any time, including without your knowledge or consent.
  • Recoverees can collude, coerce one another, or be coerced by third parties (including legal authorities) to recover your account.
  • We have no way to prevent a successful Recoveree-quorum recovery, no way to reverse it, and no liability for the consequences.
  • It is your responsibility to choose Recoverees you trust, to set the quorum appropriately, and to remove or rotate Recoverees as your circumstances change.

5.3 Family Plan Members

If you are the account holder of a Family plan, you pay for and administer the membership of a group of up to five accounts. You do not have access to the contents of other members’ accounts. You can invite, remove, and see total pooled storage usage, but you cannot read Safes, captures, Recoverees, Releasees, or activity belonging to other members.

If you are a member (non-owner) of a Family plan, the account holder pays your subscription. The account holder cannot read your content, but can remove you from the Family — in which case you revert to the Free tier, retaining your account and all your data, but losing access to the pooled storage allowance.

6. Triggers, Timing, and Delivery

You can configure Safes to release on specific dates, an “Immediate” trigger at seal time, a period of inactivity, or a manual trigger by a Releasee.

You acknowledge and agree:

  • Timing is approximate. Releases occur on the schedule of our background processing systems, which run periodically (typically hourly). Releases may occur slightly earlier or later than the precise time you set.
  • Inactivity triggers depend on the Service detecting your activity. If you change devices, lose access to your account, or fail to check in, an inactivity trigger may fire.
  • Delivery to recipients depends on the availability of email providers and on recipients having functional email accounts. We are not responsible for delivery failures, spam filtering, undelivered mail, recipient inbox unavailability, or any consequence of failed or delayed delivery.
  • Cooling-off periods (during which a fired release can be canceled) are best-effort. We are not responsible if a cooling-off period elapses before you have an opportunity to cancel.
  • Once a release has completed delivery, we cannot recall it, retrieve it from recipients, or compel recipients to delete it.

6.1 Irreversible Actions

Some actions cannot be undone, by you or by us:

  • Full Panic erases every key and secret the app holds on your device, including when it is activated by mistake. This is what makes it protective: a phone that has been through Full Panic holds nothing readable. After Full Panic, access to your account depends entirely on your Recovery Key or your Recoverees.
  • A permanently sealed Safe cannot be changed, even by you.
  • A completed release, a recording a recipient has kept, and a fingerprint included in a public daily time anchor (Section 8.1) cannot be withdrawn.

7. Acceptable Use

You agree not to use the Service to:

  • Record, or use the Service to record, any person, conversation, or place where you do not have the right to do so. Laws on recording vary widely: some jurisdictions require the consent of every participant, others require only yours, and workplaces, schools, medical facilities, courts, and other venues may impose their own rules. Determining what you may lawfully record, and obtaining any consent required, is your responsibility alone. The Service’s concealed-capture and stealth features do not change this, and nothing in the Service is legal advice. This includes recordings started by any activation shortcut you enable, such as a voice assistant, spoken phrase, widget or quick-settings tile, whether or not you intended to start them.
  • Publish, or make viewable, any recording or image of another person in violation of their privacy, or any intimate image of a person without their consent.
  • Violate any law, regulation, or third-party right.
  • Distribute malware, illegal content, or content that violates intellectual property rights you do not own.
  • Send threats, harassment, or unlawful communications via Safe releases.
  • Attempt to bypass, disable, or reverse-engineer the Service’s encryption, attestation or security measures, or to make the Service attest to a capture it did not make.
  • Probe, scan, or test the vulnerability of the Service except through our responsible-disclosure channel (security@timereleasesafes.com).
  • Use the Service to send unsolicited bulk email or other forms of spam.
  • Impersonate any person or entity, or misrepresent your relationship with any person or entity.
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service.

We may suspend or terminate your account, or restrict public access to any record, with or without notice, for any violation of this section.

8. Your Content

You retain all rights to the content you upload to the Service. By uploading content, you grant us a limited license to store, transmit, and deliver that content for the sole purpose of operating the Service — namely, holding it in encrypted form, delivering it to your designated recipients when the conditions you set are met, and, if you make a recording viewable, serving it to people who hold its Verification ID.

We do not access, read, analyze, sell, share, or use your content for any purpose other than operating the Service. For any content you have not made viewable, end-to-end encryption means we are technically unable to. The names, titles and descriptions you give Safes and files, and file names, are stored in readable form so the Service can list and deliver them; do not put sensitive information in them.

You represent and warrant that:

  • You have all necessary rights to the content you upload.
  • Your content does not violate any law or any third party’s rights.
  • You will not upload content that you do not have the right to deliver to your designated recipients.

8.1 What Verification Means, and What It Does Not

For a capture made in the TRS app, the Service can attest to the record of that capture, where each of these can be established: that it was made by the genuine TRS application on attested hardware, that it was sealed as it was made, that it has not been altered since, and when we received it. Each capture is given a Verification ID, and a public page keyed to that ID states what we were able to attest — and says plainly what we could not establish.

The Service makes no representation of any kind about what a recording depicts, whether it is accurate or complete, whether it was lawfully made, or whether anything said or shown in it is true. A genuine, sealed, unaltered recording of a screen is still a recording of a screen.

You acknowledge and agree:

  • We do not warrant that any court, tribunal, arbitrator, insurer, employer, investigator, or other party will accept a TRS record, Verification ID, or Certificate of Verification, or give it any particular weight. Admissibility and evidentiary value are determined by the forum, not by us.
  • Attestation relies on services operated by Apple and Google and on the integrity of your device and of the channels through which the app is distributed and updated. We do not warrant that attestation cannot be defeated on a compromised, modified, or emulated device, or through compromise of those channels.
  • The screen-detection advisory is an automated estimate and can be wrong in either direction. A “possible screen” finding is not a determination that a recording is false, and the absence of a finding is not a determination that the scene was real. The Service does not detect AI-generated, synthetic, manipulated or staged content placed in front of the camera.
  • Whether a device’s location was simulated is reported by the device itself. Detection can miss simulation tools, some devices and operating systems do not report it, and a location not reported as simulated is not thereby verified as real.
  • Integrity verdicts from Apple and Google are reported as they were given to us. We do not judge them, and we are not liable for conclusions others draw from them or from any advisory finding.
  • Verification depends on services we do not control, including Apple, Google, Amazon Web Services and independent time-stamping authorities. Their failure, change or withdrawal can prevent or limit verification.
  • Where a recording’s location is shown, it is shown because you chose to disclose it. We verify only that the location matches what your device sealed when the recording was made; we do not independently establish that it is correct.
  • The public verification page is reachable by anyone holding the Verification ID. Files you download or share from the app carry the Verification ID by default (you can turn this off when you share), so sharing a file can share its ID. You are responsible for whom you give it to.
  • Each day, cryptographic fingerprints of the previous day’s records are combined into a public time anchor and timestamped by an independent authority. Those fingerprints reveal nothing about your content, but once published they are permanent by design and cannot be removed.
  • We do not hold, preserve or produce content on behalf of anyone else’s legal hold or dispute. Preserving your own records for a legal matter, and deciding whether to delete them, is your responsibility.
In short: we stand behind the record — genuine app, real hardware, sealed when made, unaltered since, anchored in time — and we say so only where we could establish it. We do not and cannot stand behind the truth of what was recorded.

8.2 Certificates of Verification

A Certificate of Verification is a signed statement by our Records Custodian concerning our records of a capture. It is not a statement about the events depicted, nor about any fact you assert, nor an endorsement of any use you make of it. The Custodian certifies our records only and gives no expert or opinion testimony.

A certificate is a snapshot of the record as of its issue date. The live verification page may later show more — for example, a public time anchor added after issue — and every certificate says so on its face.

Location and the safety category of a capture appear only on a certificate ordered from an account that holds the capture. A certificate ordered by someone who has only the Verification ID omits them. Where a certificate carries a street address, that address is supplied by your device from the location your device sealed at capture; the Custodian does not see it and does not certify it.

Certificates are issued for a fee, are delivered as you direct at the time of request, and are re-issued at no charge where we made an error. Our total liability relating to any certificate is limited to the fee paid for it.

We may produce non-content records — including account information, Verification Metadata (Section 12) and certificates — in response to valid legal process, and may charge reasonable costs for custodian certification or testimony. We are not a party to your dispute.

8.3 Records You Make Viewable

You can make a recording viewable to anyone holding its Verification ID. A change to viewable takes effect ten minutes after you make it, so that you can change your mind. If you make a recording viewable, you are its publisher. You are responsible for its contents and for the people it shows, including obtaining any consent required and complying with laws on privacy, defamation and intimate images.

Anyone with the Verification ID of a viewable recording can decrypt and view it — and so, technically, can we. The privacy boundary in Section 12 does not protect a recording you have made viewable. Returning it to private stops further access through the Service but cannot recall copies anyone has already made. A viewable recording may be produced in response to valid legal process.

We may restrict or remove public access to any recording at our discretion, including on receipt of a complaint or legal order. Removing public access does not delete your recording or change its record.

Notices and takedown requests. To report a viewable recording that shows you or someone you represent in an intimate image without consent, that infringes your copyright, or that is otherwise unlawful, email legal@timereleasesafes.com with the Verification ID, a description of the problem, your contact details, and a statement that the request is made in good faith. For intimate images published without consent, we remove public access within 48 hours of a valid request and make reasonable efforts to remove known identical copies on the Service. Copyright notices should include the elements required by the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)); we respond to valid notices and counter-notices as that Act provides, and we terminate the accounts of repeat infringers in appropriate circumstances.

9. Recipients

Recipients of released Safes receive an emailed link to access the contents. A free TRS account is not required to open that link, but some features do require one — including a Certificate of Verification carrying a location, and saving a received recording into the recipient’s own Vault. The Service does not make any representations to recipients regarding the identity of the sender beyond what appears in the release email and viewing link.

You acknowledge and agree:

  • Once a recipient has received and opened a Safe, the contents are out of your control and out of our control. The recipient may retain copies, share them, or use them in ways you did not intend.
  • We do not screen, verify, or take responsibility for the use that recipients make of the contents they receive.
  • It is your responsibility to choose recipients carefully and to consider the consequences of releasing sensitive content.

Recipient retention. While a Safe remains viewable, a recipient may save a recording you sent them into their own Vault. If they do, that copy is theirs: you cannot withdraw it, closing or deleting your account does not remove it, and we will continue to make it available to them. What a recipient may keep is what you sent them — where you sent only part of a recording, only that part is kept. A kept recording stays encrypted end to end; the recipient holds it under their own key, exactly as you held it under yours.

10. Service Availability

We provide the Service on an “as-is” and “as-available” basis. We do not guarantee uninterrupted, error-free, or secure operation. We may modify, suspend, or discontinue any part of the Service at any time; if we discontinue the Service as a whole, the wind-down commitment in Section 11.1 applies. We are not liable for any loss, missed release, premature release, or damage resulting from Service interruptions, outages, maintenance, or discontinuation.

We will use commercially reasonable efforts to maintain availability and to provide notice of material changes, but we make no specific uptime or delivery guarantees.

11. Subscription and Billing

Free accounts are provided without charge, subject to the limits described in the Service. Paid plans (including Family and Lifetime tiers) are billed on the schedule and at the price disclosed in the Service at the time of purchase.

Subscriptions purchased through the Apple App Store or Google Play renew automatically at the then-current price, for the same period, until cancelled, and are billed, managed, cancelled and refunded through that store under its terms. You can cancel at any time in your store account settings; cancellation takes effect at the end of the current period, and you keep paid features until then.

What happens when a paid plan lapses — including the grace period and what happens to your content — is set out in Section 11.1. In the case of Family plans, members are notified of any change.

Purchases made on our website (such as Certificates of Verification) are billed by our payment processor. Except where we made an error or where applicable law requires otherwise, they are non-refundable once delivered.

11.1 Our Commitments on Storage, Lapsed Plans, Prices and Wind-Down

These commitments match our pricing page, and nothing elsewhere in these Terms walks them back:

  • Scheduled deliveries. Scheduled Safes on a paid plan are held and delivered on their set date for as long as your plan remains active. On the Free plan (including a lapsed account), scheduled deliveries are honored for up to two years after your account goes quiet (no sign-ins). If a Safe’s release date is further out than that, you choose when you seal it: release early at the two-year mark, or not at all. Releasee-triggered Safes do not wait on any clock.
  • Lapsed paid plans. If a paid subscription lapses, you have a three-month grace period, after which the account is suspended pending your choice to pay or move to the Free plan. Safety features (capture, Panic, Check-in and Stealth) keep working throughout.
  • Storage over the Free allowance. If you move to the Free plan, you choose which content stays in active storage within the Free allowance. Content over the allowance moves to cold storage; it is not deleted, and retrieving it requires upgrading again. Cold-stored content is kept for at least two years of account inactivity.
  • Empty accounts. An account with no Safes, no content and nothing scheduled may be removed after two years without a sign-in, after repeated warnings to its email address.
  • Prices. Prices for existing subscribers will not rise without at least one year’s notice and the option to keep your current price.
  • Wind-down. If we ever shut the Service down, pending releases fire on schedule before it closes, and we will publish a wind-down plan at least 90 days in advance, including an export tool for your encrypted content and its metadata.

12. Privacy

Our handling of your account information (name, email, billing details, audit log, etc.) is described in our Privacy Policy, which is incorporated into these Terms by reference.

Privacy boundary. Time Release Corporation commits, as a binding term of this agreement, that we will not read, decrypt, analyze, index, train AI models on, share, sell, or otherwise access the contents of any Safe or any capture — the audio, video, images, files and messages themselves — or your capture locations, except as described in Section 8.3 (Records You Make Viewable). Contents and locations are encrypted on your device before transmission, and we do not hold the keys to them.

Verifying a capture requires processing certain information about it, which we receive and store in readable form (“Verification Metadata”): integrity verdicts returned by Apple and Google about your device and app, including when your device does not pass them; the device model, operating system, app version and a TRS-generated device identifier; the cameras used and when; device clock readings; timestamps of capture and receipt; the size, duration and frame count of each encrypted segment and their cryptographic fingerprints; for photos, the sealing key’s sequence number and the hardware security level the device reports for it, and the depth-measurement results the camera reports; the public signing keys and signatures your device produces for the capture; scores computed on your device by the screen-detection feature; whether your device reported its location as simulated; and, for location, salted fingerprints of your coordinates (never the coordinates themselves, unless you elect to publish them). This is the complete list. Verification Metadata is used to verify, grade, countersign and display the record of your capture, and as described in the Privacy Policy. It is not the content of your capture, and we never sell it or use it for advertising.

For contents you have not made viewable, a legal demand can be met only with ciphertext, which we cannot decrypt.

13. Limitations of Liability

To the maximum extent permitted by law:

The Service is provided “as is” without warranty of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We are not liable for, and you assume the risk of:

  • Loss of your Recovery Key, password, or other authentication factors.
  • Premature, accidental, mistaken, malicious, or unauthorized releases triggered by Releasees, Recoverees, or any other person granted access to your account.
  • Failed, delayed, or undelivered releases, including those caused by email-provider outages, recipient inbox issues, recipient action or inaction, or timing variability in our background processing.
  • Consequences of recipients receiving, retaining, sharing, or using the contents of Safes once delivered.
  • Consequences of a recording you made viewable, including copies made by anyone who viewed it.
  • Any conclusion drawn by any person, court or tribunal from a verification record, an advisory finding, or an Apple or Google verdict, and any weight given or refused to a record or certificate.
  • Data loss resulting from your account credentials being lost, compromised, or revoked, or from an irreversible action described in Section 6.1.
  • Service interruptions, outages, maintenance windows, or discontinuation.
  • Any claim brought by a recipient, Releasee, Recoveree, Family member, person depicted in a capture, or other third party arising from your use of the Service.
To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars ($100); and for claims relating to a Certificate of Verification, the fee paid for that certificate. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless TRS, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of the Service; your content, including any recording you make viewable; your designation, removal, or management of Releasees, Recoverees, and Family members; the actions or inactions of any Releasee, Recoveree, or Family member with respect to your account; the receipt, use, or further distribution of your content by any recipient; or your violation of these Terms or of any law or third-party right.

15. Termination and Account Deletion

You may delete your account at any time from the Service’s account-deletion screen. Account deletion removes your account, your encrypted Safes and captures, your trust-circle relationships and pending releases, except:

  • copies recipients have kept (Section 9), which stay encrypted under the recipient’s own key;
  • certificates already issued;
  • records we must retain for security or legal reasons, such as the deletion entry in our audit log and records of failed sign-in attempts and device-integrity checks, kept for a limited period as described in the Privacy Policy;
  • cryptographic fingerprints already included in our public daily time anchors, which are permanent by design and cannot be removed.

A Verification ID you shared may continue to resolve, showing the record as deleted. Deletion never makes us able to read anything we could not read before.

We may terminate or suspend your account if you violate these Terms, as described in Section 11.1 for inactive or empty accounts, or as required by law.

16. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by JAMS pursuant to its applicable Streamlined Arbitration Rules & Procedures, with the seat of arbitration in Atlanta, Fulton County, Georgia, USA, except that either party may bring an individual action in small-claims court in Atlanta, Georgia.

Before starting an arbitration, you and we each agree to try to resolve the dispute informally for 30 days after written notice (to us at legal@timereleasesafes.com; to you at your account email).

You waive the right to bring a class action or any representative proceeding against us, to the maximum extent permitted by law.

Right to opt out. You may opt out of this arbitration agreement by emailing legal@timereleasesafes.com, from your account email, with the subject “Arbitration Opt-Out,” within 30 days after you first agree to these Terms (or to the version of these Terms that first contained this agreement). Opting out does not affect any other part of these Terms; disputes would then be resolved in the state or federal courts located in Fulton County, Georgia.

These dispute-resolution and class-waiver provisions do not apply where prohibited by applicable consumer-protection law.

17. Changes to These Terms

We may revise these Terms from time to time. If we make material changes, we will notify you by email or through the Service and ask you to agree to the revised Terms in the app; we record which version you agreed to and when. A change that reduces your rights takes effect no sooner than 30 days after we notify you, except where the law requires otherwise. If you do not agree to the revised Terms, you must stop using the Service and may delete your account. Agreeing to revised Terms never waives a right to opt out of arbitration that you still have.

18. Miscellaneous

  • Entire Agreement. These Terms (together with the Privacy Policy and any other policies referenced herein) constitute the entire agreement between you and us with respect to the Service.
  • No Waiver. Our failure to enforce any provision of these Terms does not waive that or any other provision.
  • Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
  • Export Control. The Service includes encryption software subject to United States export laws. You represent that you are not located in a country subject to a comprehensive U.S. embargo and are not on any U.S. government list of prohibited or restricted parties, and you agree not to export or re-export the Service in violation of those laws.
  • No Third-Party Beneficiaries. Except as stated in Section 18.1, these Terms do not create any rights in favor of any third party, including any recipient of a released Safe.
  • Headings. Section headings are for convenience only and do not affect interpretation.

18.1 App Stores

If you obtained the app from the Apple App Store, the following also applies:

  • These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
  • Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing.
  • Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the app.
  • If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, to the extent not disclaimed in these Terms.
  • We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product-liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
  • If a third party claims that the app or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
  • You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Questions, complaints or claims about the app should be directed to us at the address in Section 19.
  • You must comply with applicable third-party terms of agreement when using the app (for example, your wireless data service agreement).
  • Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

If you obtained the app from Google Play, your use is also subject to the Google Play Terms of Service; Google is not a party to these Terms and is not responsible for the app.

19. Contact

Time Release Corporation

8 The Green #4749, Dover, DE 19901, United States

Phone: (302) 481-4684

For questions about these Terms, contact us at: support@timereleasesafes.com

For legal notices, takedown requests and arbitration opt-outs: legal@timereleasesafes.com

For security disclosures, contact us at: security@timereleasesafes.com

Time Release Safes is a tool, not a guarantee. Use it thoughtfully — choose your trust circle carefully, save your Recovery Key, think before you make a recording public, and configure cooling-off periods that give you room to course-correct. These Terms exist to make those responsibilities explicit, not to shift blame.